Carpet Cleaning FAQ

Move out carpet cleaning is available for both apartments and homes. The cleaning uses a low-moisture process, so carpets usually dry in about one to two hours after the service is done.

This means you can get the cleaning finished quickly and still meet move-out deadlines without waiting all day for carpets to dry.

Tough spots like spilled wine or coffee can be removed with our carpet stain removal process. We use a special, citrus-based cleaning solution that tackles deep-set stains and lifts out dirt without leaving any sticky residue behind.

Our low-moisture method doesn't over-wet the carpet, so it dries quickly, usually in one to two hours, and won’t cause wicking or sticky spots. Most stains come out completely, and your carpet ends up looking clean and fresh without any leftover mess.

Tile and grout can be cleaned and brightened using the same low-moisture method used for carpet. This process uses a unique, eco-friendly cleaning solution that breaks down buildup and stains without over-wetting.

After cleaning, tile and grout surfaces dry quickly, usually within an hour or two, just like carpet, so there’s no long wait before you can use your floors again. The process lifts dirt from deep in the grout lines and restores the original color and brightness of your tile.

You can always get a free estimate for carpet cleaning with pricing that’s fully transparent, with no hidden fees or surprises. Just fill out the online form with your information and details about your space, or call to talk it through.

All costs are explained up front before any work starts, so you know exactly what you’re paying for.

Yes, commercial carpet cleaning is available for offices, retail spaces, and other businesses. The cleaning method uses a low-moisture, proprietary solution that lets carpets dry in just one to two hours, so there’s very little downtime.

Technicians work efficiently and carefully to minimize disruption to your daily operations, and the quick-drying process is designed to get your business back to normal as soon as possible.

The deep carpet cleaning process starts with a thorough pre-vacuum to remove any loose dirt and debris. After that, a safe, citrus-based, eco-friendly cleaning solution is applied to the carpet. This solution breaks down tough stains, dirt, and allergens without any harsh chemicals.

Next, specialized equipment with absorbent pads and carpet rakes lifts out the dirt and moisture. The low-moisture method means carpets dry fast, usually in just one to two hours.

You can walk on your carpet soon after cleaning, often almost right away, with clean, dry shoes or socks.

Upholstery cleaning for couches, chairs, and other furniture is available. Most pieces dry in about one to two hours after cleaning because a low-moisture, citrus-based cleaning process is used, so you don’t have to wait long to use your furniture again. This method safely removes dirt and stains without over-wetting, making it safe for most fabrics and quick to dry.

Older pet stains and lingering odors can be tough to deal with, but our unique low-moisture, citrus-based cleaning process is designed to break down and remove deep-set stains and smells. We pre-treat problem areas using specialized, eco-friendly solutions that reach below the surface. While fresh stains are usually easier to get out completely, we've had a lot of success with older accidents too. Many customers say even tough pet marks are gone or much less noticeable after cleaning.

Each job includes a free carpet deodorizer and a topical pet deodorizing treatment to help eliminate any lingering odors. In some cases, if the stain has soaked through to the carpet pad or subfloor, a second treatment might be needed, but our process is highly effective for most situations.

Yes, estimates are free. Request a free estimate online. When you do, rest assured, there is no need to worry - an accurate summary of your needs and the size of your home will yield an accurate estimate, every time.  The choice is yours entirely.

Contact us with any questions you have.

Yes. Heaven's Best provides carpet cleaning throughout Santa Ana, Orange, Villa Park, Anaheim, Anaheim Hills, Yorba Linda, Brea, and Placentia, and we are also happy to help homeowners and businesses in the surrounding service area as well. If you are looking for a trusted local team that offers low moisture carpet cleaning with fast dry times, our North Orange County CA crew is ready to help.

If you would like to confirm availability for your neighborhood or get pricing for your home, request a free estimate online.

Good question. Yes. But unlike other comparable products that are safe for children and pets, the Heaven's Best citrus based cleaning solution actually cleans effectively and efficiently. Our solution offers the best of both worlds. While offering an exceptional cleaning, Heaven's Best products are also safe for pets and children.

Get a free estimate and book your appointment today! Contact us with any questions you have.

Regularity might depend on your own individual circumstances, but a good rule of thumb is to have your carpet professionally cleaned every six months or, in low traffic areas, every year. Think of it this way: unchecked, dirt and soil do a lot to shorten the life of your floors, carpet, and furniture. Dirt may seem harmless enough, but it is actually quite harsh. Left unattended, dirt grinds its way into the deepest fibers and can result in permanent damage. The good news is, committing to a regular routine of vacuuming several times a week can reduce the need for frequent cleanings and extend the life of your floors, carpets, and furniture.

Get a free estimate and book your appointment today! Contact us with any questions you have.

With Heaven's Best, your carpet will dry in a few hours ... not days. Steam cleaning can take 8 to 24 hours, and sometimes even 48 hours to dry! Our fast-drying carpet cleaning process will only take 1 to 2 hours to dry. With a little airflow, carpets can be dry in as soon as 1 hour!

Get a free estimate and book your appointment today! Contact us with any questions you have.

Heaven's Best utilizes a remarkably effective and convenient Low Moisture cleaning method for your carpets. Here is how our professional, multi-step process works:

• Step 1: Thorough Vacuuming
  We begin by vacuuming the entire area. This essential (though often overlooked) first step ensures all loose dirt and surface soil are removed, allowing our low-moisture system to reach its full, deep-cleaning potential.
• Step 2: Signature Eco-Friendly Solution
  Next, we apply our signature, citrus-based cleaning solution, which is completely safe for both pets and people. For areas in need of special attention, our team applies an impressive pre-spotter treatment beforehand. This solution goes to work breaking down deep-seated dirt and soiling.
• Step 3: Advanced Buffer & Soil Extraction
  We then utilize the powerful Heaven's Best buffer equipped with specially designed, highly absorbent pads. This specialized equipment gently lifts the trapped soil and moisture directly out of the carpet fibers.
• Step 4: The Finishing Touch
  Finally, we use the Heaven's Best carpet rake. Grooming the carpet gets the fibers to stand upright, lending a beautiful, brand-new look to your floors while significantly optimizing the remaining drying time. 

By utilizing low moisture instead of soaking your floors, we ensure a deep, thorough clean that minimizes overall drying time, getting your home back to normal as smoothly as possible.

Get a free estimate and book your appointment today! Contact us with any questions you have.